Is your organisation smart or ignorant?
Some people talk of responding to today's volatile, uncertain, complex and ambiguous business environment through the creation of...
4 Popular mistakes Knowledge Managers make
Do you make any of these assumptions? 1. Knowledge Management should set out to capture and store critical knowledge, and make available...
Do you harness the power of storytelling
We have been working with Kruggel Lawton, a large CPA firm in Indiana for the last twelve months. They have been adopting a values-based...
Are you a complete Knowledge Manager?
Have you ever considered what it takes to be a complete Knowledge Manager? Take a look at the following five criteria. Do you or your...
How to get people to share knowledge
I have always been fascinated by the question "how do we get people to share knowledge?" I once wrote a blog saying that you couldn't...
Can you anticipate wildfires?
This is about a wicked organisational problem, but first I want you to consider wildfires. Every year we read about wildfires in...
7 Principles of High Performance Knowledge Capability or Knowledge Management
If you are looking to enhance KM performance, you need to consider our Seven Principles of High Performance KM - for those interested,...