How mature is your organisational knowledge capability (or do you still practice KM)?
How mature is your Knowledge Management program and how does KM contribute to the learning/knowledge capability of the organisation - in other words, how does it/will it create value?
We use this model to alert organisations to the opportunities/threats to their ability to maintain/develop operational efficiency/effectiveness.
The model is designed to provoke thought around a transition from traditional (reductionist, asset-led, resource-based) KM thinking toward a predictive/anticipatory mode that creates human, social and intellectual capital, as defined by the International Integrated Reporting Framework (www.theiirc.org).
A few questions for you to ponder:
How mature is your program?
How mature are your competitors?
What does this mean in terms of maintaining/developing service/product provision or market position?
What improvements are your competitors making in this area?
How will you design a move toward higher performance?
What could be the cost if you recognise a lack of maturity and fail to act to improve?