2016 Courses
The essential introduction to creating high performance, resilient workplaces using design-led principles
This year we will be offering an executive education course designed to improve decision-making performance and help leaders/managers, as well as their teams, negotiate increasingly complex and ambiguous environments. Click here if you would like further information on our 2016 courses.
High Performance decision-making by Design: the Clarity Cube Method© (1 day - 8 hours, including resources - Clarity Cube and workbook - and lunch) £595 (incl. VAT) 0r $895
Discounts
Government employees - 20% discount
Free places - There will be one free place offered for each course/venue for those who are self-funding and in need of support (email David for details)
Decision making by Design
The Clarity Cube© is a six-stage decision support framework that can be used to support any type of decision you are looking to take. It helps you make the best decision possible by exploring key aspects of the choices you make. Look at it as a way to sense-check or expose insights into the strengths or weaknesses of your choices that could cause impact you, your team or your wider stakeholders either positively or negatively. You are only safe to proceed if you pass through all six of the Clarity Cube’s© gates.
The Clarity Cube© was designed by David Griffiths. It started as a discussion* with one of our clients in the United States about distributed decision-making - basically, how can we get our people making decisions, across sites, without relying on the traditional hierarchical “chain of command” model or “passing the buck.” More than this, we need a model that works under stress; in other words, it works in the real world.
The problem is that “real world” is becoming increasingly ambiguous - hyper connectivity and hyper-interdependence sending the environment into a constant state of flux. All of our clients were talking about similar things, “how do we do a better job of listening to our customers, solving their problems, anticipating their needs and designing, developing and delivering products or services that satisfy those needs?”
Applying leading edge research from fields such as Business Psychology, Game Theory, Strategic Human Resource Development, Knowledge Management, Complexity and, of course, Decision-Making, David designed a six-stage decision framework that became the Clarity Cube©.
Using the Clarity Cube© will help you:
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manage risk
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make decisions that align with stakeholder values
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be more successful at making sense of complex environments
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explore the positive and negative consequences of your actions
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understand the long-term significance of your actions
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empower people
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create a safe-to-fail culture
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improve innovation
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heighten employee engagement
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improve knowledge sharing
Includes award winning* case study of our decision model in action
By the end of the course participants will have been introduced to:
How people make decisions (the anatomy of a decision)
Decision-making worst practice
Sensing risk and response according to context
Bias in decision-making
The six gates of the Clarity Cube
Examples of how to influence empowerment and change through safe-to-fail, design-led decision-making
Delivery method:
Action-based problem-solving (knowledge Hacking)
Empathy Mapping
Knowledge Cafe style discussion groups
Case studies, with facilitator as a key informant
*This is a highly interactive course and PowerPoint slides are kept to a minimum
Evidence-based models from award winning research and practice conducted by David, supplemented by other evidence-based models from practice. The seminar will involve high levels of learner participation. All content is situated in a real world context and applied against real world problems. The course will also use case examples from various industries to contextualise the tools/frameworks under discussion.
Dates
2016 course locations will be announced in January 2016 - contact us for more information or to register interest.