A 12 point Knowledge Management Manifesto
Knowledge Management is still struggling to change from an IT-led function to a more integrated, people-centric form - I have to admit,...
A storytelling method to assist change: three views on a secret
This is about a method for exploring the narrative around a problem. We find this to be an extremely powerful approach, especially when...
Breaking news: we need to capture Boomer knowledge!
Breaking News: The baby Boomers are retiring and, in an organisational furore that suggests this to be an apocalyptic extinction event,...
Knowledge Management, pawn or queen?
Knowledge Management. Organisations who don't have it believe they need it. Organisations who have had it, and subsequently let it go,...
7 critical knowledge capture lessons from historians
Could you improve your knowledge capture methods? Anybody interested in knowledge capture has to be interested in narrative, which...
High Performance Knowledge Management Blueprint
We have published a free-to-use resource that links our frameworks, videos and recent Knowledge Management white papers into what we have...
Two types of knowledge worker, which one are you?
There are two types of knowledge workers, which one are you? The “Technician”: people in this category are dependable, credible workers...
What do future knowledge/talent workers want?
I recently hosted a discussion panel in the US that included a high school senior and three university students (junior/seniors) -...
Worst practice: managing knowledge = a one-size-fits-all IT solution
An organisation's Knowledge Capability is often constrained by poor decisions or what we call "worst practice." - KM Capability being its...
What do you believe: one-size-fits-all or one-size-fits-one?
Have you stopped to consider that your beliefs could be holding you and your organisation back? In the turbulent world of the Knowledge...
