What do you learn when people say "goodbye?" goodbye?
What critical competencies are being lost from your organisation, how is this loss impacting your competitive position in the marketplace...
Beware the new Lean!
Note: The following commentary will sit at the heart of Keynotes that I will be delivering in Colombia, the US and Kuwait over the...
Tom Davenport is right. Why not move past Knowledge Management and create something better?
This year one of my favourite football (soccer to our American cousins) players, Steven Gerrard, left Liverpool FC to play for the Los...
3 conditions you have to meet when investing in Knowledge Management
I have just returned from working with Kent Williams on a project in the US. Kent is a smashing chap who is an accountant by trade, but...
Entrepreneurship and Public Accountants, do they mix? (InPerspective Magazine)
#entrepreneurship #values #futureofbusiness
Should we stop talking about "empowering" knowledge workers?
“When we care about people, we care less about money, and when we care about money, we care less about people.” ― Margaret Heffernan,...
Are your Lessons Learned working in practice?
Lessons Learned (LL) have all too often underproduced in terms of value, especially when interrogating impact and results. In analysing...
Is this a viable KM planning model?
Just a passing thought for you... As you probably know, I love experimenting to find out how the transfer of practice from other areas of...
KPIs, Damned KPIs and worst practice
This is a true story, but the names have been changed to protect the innocent. Imagine a large multi-national manufacturing company that...
4 popular mistakes Knowledge Managers make
Do you make any of these assumptions? 1. Knowledge Management should set out to capture and store critical knowledge, and make available...
