High Performance Knowledge Management Blueprint
We have published a free-to-use resource that links our frameworks, videos and recent Knowledge Management white papers into what we have...
Two types of knowledge worker, which one are you?
There are two types of knowledge workers, which one are you? The “Technician”: people in this category are dependable, credible workers...
Worst practice: managing knowledge = a one-size-fits-all IT solution
An organisation's Knowledge Capability is often constrained by poor decisions or what we call "worst practice." - KM Capability being its...
One more time with feeling: what is KM and why does it exist?
Over the years the same question still rages when it comes to organisational Knowledge Management (I am not going to digress into the...
Do you have Knowledge Capability (or are you still stuck with KM)?
Do you have Knowledge Capability (or are you still stuck with KM)? Today's organisations need high levels of Knowledge Capability, the...
The fundamental truth of Knowledge Management
I was at a meeting last week, looking at entrepreneurship and innovation in Wales, when a manager from Welsh Government told me that he...
Top 5 actions to improve KM Satisfaction: Culture not in the top 4
The following is taken from The 2015 Global Knowledge Management Observatory© Report (second edition). This comprehensive report into...
62% of Knowledge Managers don't hold a KM qualification - problem?
The following is taken from The 2015 Global Knowledge Management Observatory© Report (second edition). This comprehensive report into the...
A simple method for building better Knowledge Capability solutions
How to build better Knowledge Capability solutions I've been talking a lot lately about the disharmony that is created when people try to...
4 Popular mistakes Knowledge Managers make
Do you make any of these assumptions? 1. Knowledge Management should set out to capture and store critical knowledge, and make available...