How mature is your organisational knowledge capability (or do you still practice KM)?
How mature is your Knowledge Management program and how does KM contribute to the learning/knowledge capability of the organisation - in...
EXPERT DISCUSSION FORUMS: ASKING THE RIGHT QUESTIONS TO GET THE MOST USEFUL ANSWERS
Professional Manager From "Professional Manager" magazine (Autumn, 2015) and the CMI "Insights" online. In the working world, there are...
HRM & KM, will you disrupt or be disrupted?
To steal a line from Shakespeare, this blog is about: two services, both alike in dignity, in fair organisations where we lay our scene -...
Knowledge Management or Organisational Knowledge Capability - There is a difference!
Knowledge work is about “the directed, focused, united effort, of free human beings...” (Drucker). Organisations find value in knowledge...
3 conditions you have to meet when investing in Knowledge Management
I have just returned from working with Kent Williams on a project in the US. Kent is a smashing chap who is an accountant by trade, but...
4 popular mistakes Knowledge Managers make
Do you make any of these assumptions? 1. Knowledge Management should set out to capture and store critical knowledge, and make available...
A 12 point Knowledge Management Manifesto
Knowledge Management is still struggling to change from an IT-led function to a more integrated, people-centric form - I have to admit,...
A storytelling method to assist change: three views on a secret
This is about a method for exploring the narrative around a problem. We find this to be an extremely powerful approach, especially when...
Breaking news: we need to capture Boomer knowledge!
Breaking News: The baby Boomers are retiring and, in an organisational furore that suggests this to be an apocalyptic extinction event,...
7 critical knowledge capture lessons from historians
Could you improve your knowledge capture methods? Anybody interested in knowledge capture has to be interested in narrative, which...