

Capability: It’s all about people, people.
Capability is characterised by the ability of a person to make appropriate decisions, to solve problems, through the application and...


I agree, "blow up" HR - then what?
The front cover of September's Harvard Business Review suggests that HR should be blown up; further investigations finds that to "solve"...


Should we stop talking about "empowering" knowledge workers?
“When we care about people, we care less about money, and when we care about money, we care less about people.” ― Margaret Heffernan,...


Are your Lessons Learned working in practice?
Lessons Learned (LL) have all too often underproduced in terms of value, especially when interrogating impact and results. In analysing...

Is this a viable KM planning model?
Just a passing thought for you... As you probably know, I love experimenting to find out how the transfer of practice from other areas of...


Breaking news: we need to capture Boomer knowledge!
Breaking News: The baby Boomers are retiring and, in an organisational furore that suggests this to be an apocalyptic extinction event,...


7 critical knowledge capture lessons from historians
Could you improve your knowledge capture methods? Anybody interested in knowledge capture has to be interested in narrative, which...


High Performance Knowledge Management Blueprint
We have published a free-to-use resource that links our frameworks, videos and recent Knowledge Management white papers into what we have...


Two types of knowledge worker, which one are you?
There are two types of knowledge workers, which one are you? The “Technician”: people in this category are dependable, credible workers...

Do you have Knowledge Capability (or are you still stuck with KM)?
Do you have Knowledge Capability (or are you still stuck with KM)? Today's organisations need high levels of Knowledge Capability, the...