The risk when designers get 'design thinking' wrong
Sometimes a designer does not a design thinker make. Imagine an organisation with a career service for early career employees, designed...
Design Thinking: designing winning arguments for action
In a previous life (20 years ago) some of my poetry was published in journals in the US, I dabbled in dinner theatre (a singing Henry...
Knowledge Management or Organisational Knowledge Capability - There is a difference!
Knowledge work is about “the directed, focused, united effort, of free human beings...” (Drucker). Organisations find value in knowledge...
Are we finally remembering that we are human?
Start with an and age old organisational knowledge and learning problem and all too often you end up with the same old solutions - the...
What do you believe: one-size-fits-all or one-size-fits-one?
Have you stopped to consider that your beliefs could be holding you and your organisation back? In the turbulent world of the Knowledge...
The first step to success by design (and it costs you nothing)
One of the biggest problems facing organisations today is the complacent (been in the job way too long and seen it all) hyper-specialist....